Who is responsible for the processing of your personal data?

The person responsible for processing the personal data that you provide us on the website (https://www.apartamentoscheckinlaurisilva.com/) will be the company CHECKIN CRISTIANOS SL, with NIF B66458183, with address at Avda. El Llano, 2, 38870 Valle Great King - La Gomera, Santa Cruz de Tenerife.

For what purpose do we process your data?

At CHECKIN we can process your personal data for the following purposes:

• 1. Contact: Manage your personal data when you contact CHECKIN through the contact form. Likewise, your data will be processed in order to manage your reservations and the queries you send us through the channels enabled for this purpose on our website.
• 2. Customer Area Registration/Reservations: manage your registration in the Customer Area, as well as other additional data that may be generated for the purpose of managing the requests you register through the Customer Area, and in summary of your relationship with us. Through registration in the Customer Area or by making a reservation and, through it, you will be able to: manage the data included in it and contract products and services offered by CHECKIN and by third parties.
• 3. Contracting of products and services: manage the contracting of products and services, as well as subsequent data that may arise from the relationship with CHECKIN. In the contracting procedure, among others, data related to the credit card will be requested, which will be communicated to the entity that manages the collection. This request will be made for the main purpose of validating the card and paying for the provision of services necessary for contracting the product or service.
• 4. Advertising of our own products and services: CHECKIN may send you, both through postal mail, email, SMS and other means of electronic communication, advertising both of a general nature and adapted to your characteristics, related to our own services.
• 5. Conservation of data to send advertising for CHECKIN products and services: Provided that you have authorized it, CHECKIN will process your personal data once the contractual relationship has ended and your stay in our Hotels is completed to send you advertising related to our own services and establishments, both general in nature and adapted to your characteristics.
• 6. Advertising of products and services of CHECKIN collaborating companies: when we request it, your data will be processed in this case with the purpose of sending you, both through postal mail, email, SMS and other means of electronic communication , advertising both of a general nature and adapted to your characteristics, related to services and products from third-party companies located in our establishments or belonging to the same commercial group as CHECKIN, related to restaurants, hospitality and tourism. Likewise, and when you have given us your consent, CHECKIN may communicate your personal data to these companies so that they can send you advertising for their products.
• 7. Video surveillance: Most CHECKIN hotel establishments are equipped with video surveillance cameras to guarantee your safety as well as that of employees and third parties. All CHECKIN establishments that have such measures maintain specific signage in this regard.
  
  The purposes of the processing of said data are:
  
  Control and surveillance of the establishment, the users who access them and their belongings, as well as video surveillance and access control to facilities and restricted areas;
  
  The legal basis for the processing of your data is the legitimate interest of CHECKIN.
  
  Personal data will be kept for a maximum period of 30 days unless it is necessary to comply with the legal obligations that, in each case, correspond.
  
  You can exercise your rights of access, rectification, cancellation, limitation, opposition, deletion and portability of your personal data by means of a written request by writing to CHECKIN: reserva@checkinhotels.com or Customer Service (Ref. Personal Data), Avda El Llano, 2, 38870 Valle Gran Rey, La Gomera (Santa Cruz de Tenerife), proving your identity, through a copy of your DNI, Passport or other similar or equivalent document, indicating the right you want to exercise.
  
  Finally, we inform you that you can file a claim with the Spanish Data Protection Agency (www.agpd.es).
• 8. Other channels: we may also contact you and collect your data through other channels such as telephone, email, apps owned by CHECKIN or through social networks, in which case we will inform you about the purposes for which we will process your data, and we will request your consent in each of these channels.

What data do we process and from what source is it obtained?

The data processed comes from:

• Data provided by you, by completing the forms enabled for this purpose.
• Data derived from the provision of the service. This category includes navigation data through the public website or access to the Customer and Reservations Area that you provide us indirectly and that is derived from the provision and maintenance of this activity.
• Data obtained from marketing studies in which you have agreed to participate and have given us your consent to be used.
• Data provided or transferred (with your consent) by third parties that provide outsourced services in CHECKIN establishments (eg in terms of telecommunications networks, internet access, excursions, etc.). Depending on the service, the data processed covers the following types:
  
  · Identification data (e.g., name, surname, identification document, postal address, email address, telephone number).
  · Economic and operational data related to transactions carried out in CHECKIN (e.g. data on consumption carried out in CHECKIN establishments).
  · Transaction data for goods and services (e.g. payments for services performed).
  · Commercial information data (e.g. interests in products or services).

What is the legal legitimacy for the processing of your data?

The processing of your data related to “Contact” and “Registration to the Client Area / Reservations / My Reservations” and other communication channels at your disposal are based on the maintenance of your request and, where applicable, for the provision of the services. hired services.

Likewise, the legal basis for the processing of your data derived from the contract is the execution of the contract for the provision of CHECKIN services or products (according to the terms and conditions stated on the website).

Sending advertising for your own products may be based on the legitimate interest of CHECKIN when you register in the Customer Area or contract a service or make a reservation.

In all other cases, as well as when the advertising is from third parties, the processing of your data will be based on the consent that you have given us and which we will keep as long as you do not ask us to delete or oppose the processing of your personal data.

The enrichment of your data with external sources is based on your consent.

Who is your data communicated to?

The data collected by CHECKIN from “Contact”, and “Customer Area Registration / My Reservations”, may be communicated to the companies of the CHECKIN HOTELS Group, when necessary for the management of your request or service:

• TOPCHECKIN HOTELES, SL
• MEDITURISMO, SL
• CHECKIN CRISTIANOS, SL
• CHECKIN PUERTO, SL
• GARBÍ MARESME 2015, SL
• CHECKIN PINEDA, SL
• CHECKINPALAFOLLS, SL
• CHECKIN COMERCIAL 2020, SL
• CHECKINVEST 2020, SL
• UNIVERSAL SUNWORKS, SL
• TURINVEST MARESME, SL

Likewise, if you contract any of the services offered through the Client Area, your data will be communicated to the entities in charge of managing the collection. When required by law, CHECKIN may communicate your data to the competent security forces and bodies. Under no circumstances will international transfers be made.

How long will we keep your data?

Personal data will be kept for the time necessary to provide the service or as long as you do not withdraw your consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Public Prosecutor's Office or the competent Public Administrations during the limitation period of the actions. that may arise and, after this, we will proceed to its complete elimination.

What are your rights?

Any interested party has the right to obtain confirmation as to whether at CHECKIN we are processing personal data that concerns them or not.

Likewise, as provided for in the General Data Protection Regulation, you have the following rights:

• Access your data: you have the right to access and know what personal data we are processing that concerns you.
• Request rectification or deletion of your data: in certain circumstances, you have the right to rectify personal data that you consider inaccurate and that concern you, and that are subject to processing by CHECKIN or even, to request its deletion when, among other reasons , the data were no longer necessary for the purposes for which they were collected.
• Request the limitation of the processing of your data: in certain circumstances, you will have the right to request us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided for in the General Regulations. of Data Protection.
• To the portability of your data: in certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided to us, in a structured format for common use and machine reading, and to transmit it to another person responsible for the treatment.
• Oppose the processing of your data: in certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data in which case, we would stop processing it unless, for compelling legitimate reasons, or the exercise or defense of possible claims.

Likewise, you have the right, at any time, to oppose the sending of advertising by electronic means, both your own and that of third parties, and withdraw any of your consents, without affecting the prior processing based on that consent.

You may exercise the rights described above, by means of a written request addressed to reserva@checkinhotels.com or to Customer Service (Ref. Personal Data), Avda. Marques de Villanueva del Prado S/N Local 46-47 CC La Cupola, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, indicating in both cases “Privacy Policy”.

Finally, indicate that you can file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. You can get in touch through their website: www.agpd.es.